Frequently Asked Questions

Here are some questions that will often arise: if you have a query not answered here, please contact us and we'll be happy to get in touch with you.

What is GreyTech?

GreyTech exists to help people choose the appropriate technological innovations designed to make their lives more interesting, and to be able to use available technology in the home to do more and to keep in touch with the outside world.

Are we a charity? No, we're a Calgary-based business founded by Mike Levey with a passion to help others embrace technology, and to have fun doing that!

Does GreyTech sell products?

No, we are not a reseller for any manufacturer or provider. We provide advice and installation/setup services, but we keep abreast of technology and may recommend a certain product or service to you, which you would order directly from the supplier.

Do I need an Internet service?

Most of the services provided by GreyTech do require an Internet service in your home: however, if there is something specific that you need help with, and you do not believe it requires an Internet connection, get in touch and we'll be glad to learn what you have in mind and let you know if we can help.

How do I get started?

Getting started is easy: just call us on 587-887-4427 or send an email to mike@greytech.ca and we'll get in touch to arrange a convenient time to come and visit you in your home. This helps us learn more about your requirements and your situation.

How much do you charge?

The introductory rate is $99 per hour — a good investment, particularly when you realize what it can do to help you gain a painless foothold into embracing technology to improve the quality of your life. Since the service depends on just what each person or family's requirements are, we will be able to provide you with an estimate after learning what you need, and will confirm it after the first visit. If the work is all completed in the first visit there is no additional charge. There are discounts for buying two- or three-hour visits up front.

Book your time (options from 1 to 3 hours) now and get started.

Is the service guaranteed?

We will do our best to get you set up with the services that you decide on, and will give you instruction on how to use them. However, due to the changing nature of technology, we cannot guarantee that the devices or services will work indefinitely, but if a problem arises we will be available to help you solve it or to recommend an alternative.

If you have any queries please email me at mike@greytech.ca or
call 587-887-4427